The cream of Lourdes benefits

Satisfied or refunded

You have a right of return provided that:

  • purchased products are open, opened, or damaged, or deterriores (the Direction has the right to refuse refund of products if one of these aspects is found).
  • the return of products purchased together with the application for refund must be made no later than 7 days from the receipt of your parcel.
  • the postage for the return of products purchased remain the responsibility of the customer.

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Secure payment


Heavy cream uses SSL encryption technology to ensure the security and confidentiality of your payments through PAYPAL:

  • PayPal automatically encrypts confidential data passing between your computer and the PayPal system through SSL (Secure Sockets Layer) and with a length of encryption key of 128 bits (the highest level currently available on the market). Before you even sign up or log in to the PayPal site, its server checks that you are using an approved browser (using SSL 3.0 or a later version).

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Delivery 72 h


Shipping will be via colissimo as from the confirmation of the order:

  • in France, at the address of your choice within 3 working days, subject to possible problems which the post would be responsible for: delay in delivery, bounce, incomplete address, strikes, blockades...
  • Delivery outside France: colissimo international service cannot claim to provide a specific time frame.

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Exclusive promotions

All the families of our shop are at times of year of promotion.

Discover these promotions of the moment and take advantage of exclusive Web fares on your favourite products.

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